Privacy Policy

1. Introduction

RepTheory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website (reptheory.app), and related services (collectively, the "Service"). Please read this policy carefully.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

We collect information you provide directly to us, information collected automatically through your use of the Service, and information from third-party sources.

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and authentication credentials. You may also provide a profile photo and bio.
• Coach Profile: If you register as a Coach, we collect professional information such as your business name, specializations, and contact details you choose to share.
• Fitness Data: We collect workout data, exercise logs, nutrition information, body measurements, progress photos, session notes, and other fitness-related content you or your coach input into the Service.
• Communications: When you contact our support team, we collect the content of your messages and any attachments you provide.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and time spent in the app.
• Device Information: We collect device type, operating system version, app version, and anonymous device identifiers for analytics and service improvement.
• Subscription Data: Through Apple's In-App Purchase system and RevenueCat, we receive information about your subscription status, purchase history, and entitlement state. We do not receive or store your full credit card or payment details—payment processing is handled entirely by Apple.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide the Service: Delivering and maintaining the core functionality of RepTheory, including workout program management, progress tracking, session scheduling, and client-coach communication.
• Account Management: Creating and managing your account, authenticating your identity, and processing account deletion requests.
• Subscription Management: Managing your subscription plan, processing renewals, verifying entitlements, and handling subscription cancellations and restorations.
• Communication: Sending you service-related notifications, responding to support inquiries, and providing important updates about the Service.
• Improvement and Analytics: Analyzing usage patterns to improve the Service, fix bugs, and develop new features.
• Legal Compliance: Complying with applicable laws, regulations, and legal processes, and enforcing our Terms of Use.

4. Data Storage and Security

Your data is stored on secure servers provided by Supabase, our cloud infrastructure partner. We implement industry-standard security measures, including:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of sensitive data at rest.
• Row-Level Security (RLS) policies ensuring that users can only access their own data and data shared with them by their coach or clients.
• Regular security reviews and access control audits.

While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who help us operate the Service, including Supabase (database and authentication hosting), RevenueCat (subscription management), and Apple (payment processing). These providers are contractually bound to use your data only as necessary to provide services to us.
• Coach-Client Sharing: If you are a Client, certain fitness data you log is visible to your assigned Coach as part of the Service's core functionality. If you are a Coach, your profile information is visible to your Clients.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.

6. Data Retention

We retain your personal information only for as long as your account is active or as needed to provide you with the Service. If you delete your account (see Section 7), all personal data associated with your account is permanently deleted from our systems. Certain anonymized or aggregated data that cannot be used to identify you may be retained for analytics purposes.

7. Your Rights and Account Deletion

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your profile and fitness data at any time through the app.
• Data Portability: You may request a copy of your personal data by contacting us at support@reptheory.app.
• Account Deletion: You may permanently delete your account and all associated data at any time through the Profile/Settings section of the RepTheory app. Simply navigate to your profile, select "Delete Account," and confirm. Account deletion is permanent and irreversible, and all personal data will be removed from our systems, including:
  • Your authentication credentials.
  • Profile information and settings.
  • All client data, workout templates, session history, and nutrition logs.
  • Any subscription entitlements (your subscription will be cancelled).
• Subscription Cancellation: You can cancel your auto-renewing subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us at support@reptheory.app.

9. International Data Transfers

Your information may be transferred to and processed on servers located outside of your country of residence. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

10. Third-Party Links

The Service may contain links to third-party websites or services, including YouTube for exercise demonstration videos. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you interact with.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and on this page, and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@reptheory.app

Website: https://reptheory.app

We will respond to all privacy-related inquiries within 30 days.